Answers
Everything you might want to know before visiting the maison, commissioning a bespoke piece, or entrusting us with an heirloom. If your question isn't answered below, we're always happy to help by email or over the phone.
Our salon is at 59 Vestingstraat, 2018 Antwerpen, in the heart of Antwerp's historic diamond district. We are a short walk from Antwerp Central Station.
Walk-ins are welcome during opening hours, but we recommend booking a private appointment for engagement rings or bespoke commissions. A booked appointment guarantees unhurried time with our team.
Sunday to Thursday, 11:00 to 18:00. Friday, 11:00 to 16:00. Closed on Saturday.
Use the Contact page on this site, email info@injewelry.be, or call +32 3 225 19 48. We usually reply within one business day.
Yes. For clients who can't visit in person, we offer video consultations. We'll walk you through stones, settings and design options on camera, then follow up by email.
Yes. Bespoke engagement rings are one of the things we're best known for. It usually starts with a conversation about the wearer, the story and the budget. From there we source diamonds, propose designs, and hand-craft the ring in Antwerp.
Yes. We regularly rework inherited pieces, resetting family diamonds, using old gold, or reimagining a design entirely. Your original materials stay yours.
It depends on the stones and the design. We build to your budget and are transparent about where every euro goes: stone, metal, and craftsmanship. We'll always give you a clear quote before starting.
A few weeks is typical for a ring, depending on complexity and stone sourcing. If you have a deadline, tell us early and we'll plan around it.
Yes. We work with GIA, HRD and IGI certified diamonds. Antwerp has the strictest diamond-provenance standards in the world and we work only with houses that meet them.
We work with natural diamonds. They are what Antwerp has cut and traded for five centuries, and for the pieces people bring us, engagement rings, wedding bands, stones to be passed on, we believe a three-billion-year-old stone belongs on a hand marking a lifelong promise. If you are curious about the reasoning, we've written about it in the Journal. If you have a specific need for a lab-grown stone, come in and let's talk. We'd rather have the conversation in person than rule anything out over email.
18-karat yellow, white and rose gold, and platinum.
Yes. We resize rings we've made as well as pieces from other jewelers. Bring the piece in and we'll give you a quote before starting any work.
Yes. Cleaning, polishing, prong tightening, chain repair and stone replacement. Bring the piece in for an assessment.
Keep it out of chlorine, harsh cleaners and salt water. Take rings off for the gym and gardening. Store pieces separately so diamonds don't scratch softer stones. Bring your jewelry in when it needs a clean and we'll take care of it.
Bank transfer, credit card, and Bancontact in-store. For bespoke commissions we typically ask for a deposit at the start and settle the balance on delivery.
Yes. The website is a starting point. The pieces themselves are best seen in the salon. Come by during opening hours or book an appointment and we'll have them ready for you.
IN stands for Iakov and Nunu, our founder and his wife. What began as a family name has grown into a maison that has been part of Antwerp's jewelry tradition since 1989.
Iakov arrived in Antwerp in 1989. What started as a family business in the diamond district has grown into a maison known for bespoke work and long-standing client relationships.
Both. Our salon at 59 Vestingstraat is open to visitors and is where our bespoke work is designed. This website is for browsing, learning and starting a conversation. The pieces themselves are best seen in person.
Still curious?
The best way to understand a piece of jewelry is to hold it. Book a private appointment at our Antwerp salon, or drop us a line and we'll take it from there.